Job Summary

• The successful candidate will play a key role in overseeing and optimizing daily operations to ensure efficiency, productivity, and the achievement of organizational goals.
• The Operations Manager will lead a team, implement process improvements, and contribute to the strategic growth of the company.

Responsibilities
Operational Leadership:

• Provide effective leadership to the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Develop and implement operational policies, procedures, and standards to streamline processes and enhance overall efficiency.

Process Optimization:

• Analyze current operational processes and identify opportunities for improvement.
• Implement best practices to enhance productivity, reduce costs, and increase overall operational effectiveness.

Team Management:

• Recruit, train, and manage a high-performing operations team.
• Set performance goals, conduct regular performance reviews, and provide coaching and mentoring to team members.

Budget Management:

• Collaborate with finance and executive teams to develop and manage operational budgets.
• Monitor expenses, identify cost-saving opportunities, and ensure adherence to budgetary constraints.

Supply Chain Management:

• Oversee the procurement and inventory management processes to maintain optimal stock levels.
• Develop and maintain relationships with suppliers and vendors to ensure timely and cost-effective procurement.

Quality Assurance:

• Establish and monitor quality control standards to ensure products or services meet or exceed customer expectations.
• Implement corrective actions and preventive measures to address quality issues.

Strategic Planning:

• Collaborate with senior management to contribute to the development and execution of strategic plans.
• Provide insights and recommendations for operational improvements that align with organizational objectives.

Risk Management:

• Identify operational risks and develop strategies to mitigate potential challenges.
• Implement contingency plans to ensure business continuity in the face of unexpected disruptions.

Performance Metrics:

• Develop and track key performance indicators (KPIs) to measure and report on the effectiveness of operational processes.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Communication and Collaboration:

• Foster open communication and collaboration with cross-functional teams.
• Ensure effective communication of operational goals, changes, and updates to all relevant stakeholders.

Qualifications

• Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Proven experience of 1 year in operations management.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in using operational management software and tools.
• Effective communication and interpersonal skills.
• Detail-oriented with a focus on continuous improvement.