Sales Manager, E-Commerce needed at Koraplay

About the role

As a Sales Manager at Kora, you will be responsible for expanding our clientele, and identifying new opportunities in the e-commerce industry in order to generate revenue, improve profitability and help our business grow. You will also be responsible for identifying new business prospects and selling our products to them. In this role, you will maintain relationships with current clients and build and maintain relationships with new clients.

You’ll be driving our growth machine, reaching out to businesses, meeting clients, pitching, negotiating, and closing deals with high-value customers in the industry. Hence, we seek a tenacious and vibrant salesperson who is self-motivated and has the passion to sell as well as to grow a career in sales in the payments industry.

Outcomes

By your third month, grow monthly transactions on our platform by 100% (and beyond then grow it by 10%, MoM).

• Increase our monthly revenue by 10% MoM.
• Grow our high-value merchants (HVM; Customers with over 20,000 transactions per month) by 50%.

Grow our international business.

• Grow our customer base across the E-commerce vertical.

Requirements

Here are a couple of things you’ll be doing:

• Managing and maintaining relationships with new and existing clients.
• Building a pipeline of prospective partners, and then aggressively pursuing the highest value relationships to close.
• Selling our APIs to High Volume Merchants (HVMs), medium-level merchants, and institutions and collecting APIs from all banks/fintech and other strategic partners for a more robust infrastructure.
• Managing your own sales pipeline: prospecting, leading meetings/negotiations, and deal closing with business stakeholders in all industries.
• Deep understanding of how to create a new business offering from scratch via different forms of partnerships, and strategic investments while keeping a laser focus on revenue, profitability, and market share growth.
• Recommending and implementing appropriate strategies and design tactics to improve B2B sales.
• Understanding the industry, business, and/or technology trends and competitor strategies to make effective decisions and compromises.
• Maintaining an expert level of understanding of the company so as to provide knowledgeable support to top clients and potential partners both externally and internally.
• Collaborating with other teams to negotiate on behalf of the business to relentlessly deliver solutions that will serve evolving customer needs and drive an exceptional customer service culture.
• Researching and identifying new business opportunities – including new markets, growth areas, trends, customers, partnerships, and services – or new ways of reaching existing markets.
• Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business and implement sales strategies that will further drive enhanced revenue generation for the business.
• Presenting sales and revenue forecast to the Head of sales. Since it’s your pipeline, you’ll be able to inform and update the team on your progress and successes.
• Giving market feedback to the Product team regarding solutions and how we should develop since you’ll be seeing and hearing what businesses need.
• Working closely with the Product, Merchant Success, and Operations teams to translate relevant data and insights into actionable strategies that will drive sales and lead to the achievement of targets.

Requirements

Here’s what are we looking for:

• A minimum of 5 years experience as a Sales Manager, Business Development Officer, or similar role experience in the e-commerce industry, and a fast-paced B2B payment infrastructure.
• Strong network in the key industry (e-commerce) with a strong influence on your current clients.
• In-depth knowledge and technical understanding of the organization’s business, product, and service offerings.
• Tenacity and drive to seek new business and meet or exceed targets.
• A self-starter, who understands how to build and manage their pipeline of opportunities.
• Strong business sense and industry expertise in selling business services to large businesses.
• Interpersonal skills for building and developing relationships with clients and an ability to influence stakeholders.
• Great written and verbal communication skills – needed for communicating with a range of people, both internally and externally, and good presentation skills.
• Finally, someone with the ability to sell water to a drowning man!

Reporting Structure: This role reports to the Head, Sales