3 days ago
Job title : Customer Service Specialist
Job Location : Lagos
Deadline : November 18, 2024
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Job Summary:
- We seek a Customer Care Representative to ensure exceptional customer service and satisfaction. The ideal candidate will handle inquiries across various channels, resolve issues promptly, and maintain positive customer relationships.
Key Responsibilities:
- Respond to customer inquiries via social media, phone calls, and emails in a timely and friendly manner.
- Address customer complaints, feedback, and concerns professionally to achieve resolution.
- Maintain excellent customer relationships through superior service and support.
- Collaborate with internal teams to meet customer expectations and improve satisfaction levels.
Requirements:
- Proven experience in customer service, preferably in the food or retail industry.
- Strong communication skills, both written and verbal.
- Ability to handle multiple tasks and manage customer interactions effectively.
- Attention to detail and a customer-centric approach.
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
- Customer Service jobs