3 days ago
Job title : Customer Experience / Sales Representative
Job Location : Rivers
Deadline : November 15, 2024
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Job Summary
- We are seeking to hire a creative and resourceful individual as a Customer Experience and Sales Representative.
- The role will involve being a devoted brand advocate for Skin101 Clinics Limited.
- The job holder will develop, maintain and build foundational relationships with customers to enable quality delivery of services.
- She will guide and generate conversations to facilitate the achievement of customer business objectives.
Main Duties and Responsibilities
- Manage all incoming phone calls, mails and messages across different platforms.
- Identify and assess customers’ needs to achieve satisfaction.
- Identify prospective customers and generate sales leads.
- Build sustainable relationships and trust with customers through open and interactive conversations.
- Present, promote and sell products and services to existing and prospective customers.
- Provide accurate, Valid and complete information using the right methods.
- Handle customer complaints, provide appropriate solutions and alternatives within time limits.
- Follow communication guidelines, procedures and policies.
- Keep record of customers interaction and processes.
- Emphasize the features of products to highlight how they solve customer problems.
Required Skills and Qualifications
- Minimum of Bachelor’s Degree in Communication, Sales or any relevant field.
- 2 – 3 years of experience.
- Genuine interest in the beauty industry
- Strong written and verbal communication skills
- Customer-centric and result-oriented
- Excellent organizational skills and keen attention to details.
- Ability to perform well in a fast-paced work environment.
- Excellent selling and negotiation skills.
How to Apply for this Offer
Interested and qualified candidates should send their CV to: employment@skin101ng.com using the Job Title as the subject of the mail.
- Sales / Retail / Business Development jobs