2 days ago
Job title : Customer Service and Billing Officer
Job Location : Lagos
Deadline : November 14, 2024
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Job Summary
As our customer service and billing officer you will be responsible for handling customer inquiries, resolving billing issues, and ensuring a smooth and efficient billing process.
Responsibilities
- Provide top-notch customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Manage the billing process, including preparing invoices, tracking payments, and addressing discrepancies.
- Communicate billing details and project costs to clients clearly and effectively.
- Handle customer complaints related to billing, resolving issues and escalating where necessary.
Requirements
- Bachelor’s degree is required.
- Minimum of 2 years of experience in a customer service or billing-related role.
- Strong customer service orientation with a proactive problem-solving approach.
Salary
150,000 -250,000
How to Apply for this Offer
Interested and qualified candidates should apply using the Apply Now button below.
- Customer Service jobs