Loan Recovery Agent needed at PalmPay

Lagos Banking Full Time

Save 6 hours ago

Job title : Loan Recovery Agent

Job Location : Lagos

Deadline : October 27, 2024

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A Loan Recovery Officer plays a critical role in financial institutions, tasked with ensuring the recovery of outstanding loans. Here are the main responsibilities of a loan recovery officer:

  • Contact borrowers via phone, message to remind them of their outstanding payments.
  • Negotiate payment plans or settlement options to help customers repay their debts.
  • Develop and implement effective loan recovery strategies tailored to each borrower’s situation.
  • Maintain detailed records of all communications and recovery efforts.
  • Prepare regular reports on the status of overdue accounts, recovery efforts, and achieved targets.
  • Maintain professional relationships with borrowers to encourage timely repayments while balancing the institution’s interests.
  • Provide guidance to junior staff involved in the recovery process.

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