Job title : Call Center Agent
Job Location : Lagos
Deadline : October 26, 2024
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Qualifications
- BSC or HND degree in any related field
- Exceptional Communication and Interpersonal skills
- Great attention to details and a result driven approach
- Excellent conflict management skills
- Resilience to prioritize tasks and complete them in a high-pressure environment
Job role
- Handling inbound and outbound calls
- Providing information about Green Africa’s products and services
- Resolving gCustomers complaints and issues effectively
- Maintaining accurate and detailed records of gCustomers interaction and transaction
- Following communication scripts and procedures to ensure consistency and quality of service
- Identifying and escalating issues to the appropriate channels for resolution
- Staying updated with product knowledge, company policies and industry trends to provide accurate information to gCustomers
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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