Job title : Customer Service Representative/Administrator
Job Location : Lagos
Deadline : October 19, 2024
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Qualifications:
- Minimum of OND in any relevant field.
- Candidates must reside around the Ikeja axis.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person, providing accurate information about shipping services.
- Assist customers with booking shipments and resolving issues related to shipping and delivery.
- Maintain customer records and update databases with accurate information.
- Collaborate with other departments to ensure timely processing of shipments and customer requests.
- Handle administrative tasks such as filing, data entry, and document management.
- Ensure high levels of customer satisfaction through excellent service delivery.
Skills:
- Strong communication skills in English (both verbal and written).
- Good organizational and time-management skills.
- Ability to work effectively in a team environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Attention to detail and problem-solving abilities.
Experience:
- Previous experience in customer service or administrative roles.
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: cv@haulam.com using the position as subject of email.
- Customer Service jobs
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