1 week ago
Job title : Restaurant & Bar Supervisor
Job Location : Abuja
Deadline : September 30, 2024
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Job Purpose
- You would be assisting the F&B Manager in providing the best service for the operations of all Food and beverage outlets and services in the hotel.
Responsibilities
Assist the F&B Manager:
- To lead the F&B department to provide quality food and beverage operations as per brand standards.
- Ensure buffet name tags are correctly labelled as per the food on display.
- To identify customers’ needs and respond proactively to all their concerns.
- Conduct hygiene and cleanliness inspections in food & beverage outlets on a regular basis.
- Training for waiters and waitresses
- Attend daily restaurant, kitchen & bar briefings.
- Control other expenses such as: service utensils/stores cutlery, grocery and glassware losses and breakages, cleaning and stationery supplies in restaurant and bars.
- Reduce staff pilferage.
Ensure the below are followed:
- Ensuring the team adhere to all health and safety procedures.
- Keeping records of all hazards and take appropriate actions.
- Order supplies and maintain records of production.
- Oversee the opening and closing of inventories.
- Food is kept at safe temperature.
- Practice frequent hand washing and Periodic disinfection of the restaurant
- Right disposal of food waste
- Guest Relations ensure a minimum of 90% guest satisfaction is always maintained.
- To ensure that KPIs are met completely and on time.
- Ensure compliance with all health, safety, environmental and legislative requirements (HSE).
- Attend to any other duties as may be assigned by management.
Guest Satisfaction:
- Conduct customers follow up calls periodically to ensure excellent service delivery.
- Ensure excellent service delivery in restaurant, room and night service, and banquets.
- Encourage feedback from customers on food quality and service and achieve over 90% guest satisfaction.
- Ensure services meet customer specification.
How to Apply for this Offer
Interested and qualified candidates should send their CV and a Picture to: jobs@boltonwhitegroup.com using the Job Title as the subject of the email.
- Hospitality / Hotel / Restaurant jobs