Job title : Receptionist
Job Location : Lagos
Deadline : September 30, 2024
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Responsibilities
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
Requirements and skills
- Minimum requirement of a National Diploma or B.Sc in any Management related discipline
- Problem-solving abilities
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations
- The ability to maintain professional standards under pressure
- Strong IT skills and knowledge of booking systems and software
- Excellent administration and organisational skills.
How to Apply for this Offer
Interested and qualified candidates should send their CVs to: jobs@esportasuites.com using the Job Title as the subject of the mail.
- Hospitality / Hotel / Restaurant jobs
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