Medical Patient Collections Officer/Customer Support needed at Turbham Limited

Position Overview:

We are seeking a detail-oriented Medical Patient Collections Officer to manage patient billing, ensure timely payments, and provide excellent support. The role requires strong communication skills, a good understanding of medical billing, and a compassionate approach to patient care.

Key Responsibilities:

• Manage patient accounts and collect overdue payments.
• Provide clear and empathetic support for billing inquiries.
• Negotiate payment plans and resolve billing disputes.
• Ensure compliance with healthcare regulations and confidentiality.

Qualifications:

• 2+ years of experience in medical billing or patient collections.
• Excellent English communication skills, both written and spoken.
• Strong phone etiquette and customer service abilities.
• Familiarity with healthcare billing systems and insurance processes.
• Ability to handle sensitive information with professionalism and discretion.